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Living History

PCRMC’s Living History Program Helps Tell Patients’ Stories

Phelps County Regional Medical Center (PCRMC) is looking for patients to write stories about for the Living History Program©.

If you are a patient who receives treatment while at PCRMC and participate in the program, a life story will be written about you. It will be a history of who you are and what you have done.

All parts of your life play a role in your well-being. By knowing your story, PCRMC can better treat and encourage you as a patient.

Through the program, a storywriter will come and talk with you about your life, including where you were born, where you have lived, what you do (or did) for a living, what hobbies and interests you have and things about your family. You should feel free to share whatever information you want and none that you feel uncomfortable telling.

The PCRMC storywriter will write your story and let you read it to make sure it is accurate. When the story is written, it becomes a gift to the patient and his or her family, but the story also becomes a useful tool for the healthcare team.

The Living History Program© provides a document that brings to life the history of PCRMC’s patients and allows healthcare workers to provide care to the heart and soul of the patient, not just the diagnosis or condition.

The benefits of giving care with a personalized life story available are tremendous. Nurses and physicians use the information in the story to increase their connectivity with the patient. PCRMC staff learns to understand and appreciate patients better through the use of their personal stories.

In addition, the story is used by social workers and case managers in the discharge planning process. A Living History increases satisfaction of the patient, family and members of the healthcare team.

If you come back to PCRMC as a patient, your story can be updated, if necessary.

You have the option of keeping your story confidential, but many of the patients like to share their story. So if you are comfortable with your history, you can sign a release form and PCRMC may include your story in hardbound books that will include the histories of many others. These books will be available at PCRMC.

For more information about the Living History Program©, contact PCRMC Guest Relations at 573-458-7878.

blog sendoff

PCRMC Offers Volunteer Opportunity for College Students

Local college students looking for volunteer opportunities are invited to help the Phelps County Regional Medical Center (PCRMC) Auxiliary & Volunteer Services Department.

Under the Safe Send-Off College Student Volunteer Program, the student volunteers will provide non-nursing assistance to patients at PCRMC. The volunteers will assist PCRMC staff with escorting discharged patients safely from their room to their ride home. Volunteers will be trained on proper wheelchair procedures.

Starting Monday, January 30, 2017, three-hour volunteer shifts need to be filled from 1:30-4:30 p.m. and 4:30-7:30 p.m. seven days a week.

Volunteers must attend one of two orientations that have been scheduled for Monday, January 16, 2017, from 1-3 p.m. or Thursday, January 26, 2017, from 6-8 p.m. in Private Dining Room 1 at PCRMC, 1000 West 10th Street, Rolla.

In addition, online learning modules are required prior to volunteering.

For a volunteer application or for more information, contact Franz Kindel at 573-458-7553 or


PCRMC Donates Ambulance to Rolla Police Department

Phelps County Regional Medical Center (PCRMC) recently donated a 2006 Ford E-450 ambulance to the Rolla Police Department (RPD). PCRMC Director of Ambulance Services Ray Massey handed the keys over to the RPD on Monday, December 5th.

“On behalf of PCRMC, I give you the keys for this much needed service,” Massey said.

The RPD will use the ambulance for its SWAT (Special Weapons and Tactics) team as a miniature command post for hostage negotiations, according to RPD Chief Sean Fagan. The RPD will equip the ambulance with radios, emergency phones, mobile computers and other necessary items.

“The Rolla Police Department sincerely thanks PCRMC for this generous donation,” said Chief Fagan. “This ambulance will greatly expand the operations of our SWAT team and hostage negotiation unit.”

Pictured from left are Phelps County Ambulance Medical Director Dr. David White, RPD Chief Sean Fagan, PCRMC Director of Ambulance Services Ray Massey and RPD Lt. Jason Smith.


9th Annual Heart-2-Heart Luncheon Held

The Phelps County Regional Medical Center (PCRMC) 2016 Heart-2-Heart luncheon was held Friday, December 2nd, at Matt’s Steakhouse in Rolla. The ninth annual event, presented by PCRMC and Mo-Sci Corporation, offered an opportunity to learn about heart health.

The Heart-2-Heart Committee, chaired by Annette Wells, helps each year to organize the luncheon, where attendees are treated to heart-healthy meals.

This year’s event raised over $32,000 for the Phelps Regional Health Care Foundation’s Heart-2-Heart Fund, which provides education, screenings and access to resources for cardiac care and rehabilitation. The fund also has assisted with providing automated external defibrillators (AEDs) in schools and financial assistance to people in the community.

Timothy Martin, MD, was the featured speaker at this year’s event. He discussed the risk factors, warning signs, symptoms, diagnosis, procedures and treatments for coronary heart disease. Dr. Martin emphasized the need to raise awareness of coronary heart disease in women.

“While the death rate for coronary heart disease is gradually decreasing in men, it’s steadily rising in women,” Dr. Martin said. Heart disease is the leading cause of death in women in the U.S., and prevention is crucial, according to Dr. Martin.

Atherosclerosis, a condition in which plaque builds up inside the arteries, can cause coronary heart disease or heart attacks.

Many female patients come to the Emergency Department with complaints that are atypical to coronary heart disease, and it’s up to the physicians, clinicians, nurses and other care providers to keep that in mind when diagnosing these women, according to Dr. Martin.

Risk factors of coronary heart disease include smoking, diabetes, high cholesterol and obesity. However, for women, the risk may be higher after menopause or if they take certain birth control medications.

Symptoms of coronary heart disease can include chest pain, shortness of breath, nausea and feeling light-headed. Women with pregnancy-related conditions such as pre-eclampsia or gestational diabetes also may be at higher risk.

To prevent coronary heart disease, Dr. Martin advises patients to eat a low-fat protein diet with fruits and vegetables, aim for a BMI (body mass index) of between 18.5 and 24.9 and keep their waist circumference below 35 inches. Lower your calorie intake and exercise more, he recommends, and walk at least 30 minutes a day, preferably after you eat.

In addition to Dr. Martin’s presentation, three local survivors of various heart conditions shared their stories in a video with the attendees. They were Louis Gilbert and Suzanne Jones, both of Rolla, and Dwight Sims, of Dixon.

Several businesses, organizations and individuals donated items for the raffle and silent auction that were held.

Orthopedic Surgeon Alan Heincker, DO, served as the master of ceremonies at the luncheon.

To learn more about heart health or to donate to the Heart-2-Heart Fund, visit

box of thanks giving

PCRMC Helps GRACE Provide Thanksgiving Meals to Families

For the sixth year, GRACE (Greater Rolla Area Charitable Enter­prise) and Phelps County Regional Medical Center (PCRMC) teamed up to provide food to families in need to ensure they are able to enjoy a traditional Thanksgiving dinner.

The “Box of Thanks Giving” food drive was held from October 10 through November 14 at PCRMC, and hospital employees and volunteers donated non-perishable food items for the families. There also were over 300 extra food items donated.

The PCRMC Spirit of Service team members sponsor this food drive each year, and on the last day of the drive, PCRMC employees were invited to help pack the boxes of donated food.

Approximately 95 boxes of food were given to GRACE this year. That is up from about 66 boxes last year, according to Debbie Cook, facilitator with Spirit of Service and customer service liaison with PCRMC Guest Relations.

In addition, PCRMC provides all of the turkeys, butter and eggs, so families who have registered with GRACE have all of the items they need to fix a full Thanks­giving meal.

“It’s a group effort,” Cook said about everyone pitching in to help with this food drive for GRACE.

“This will help nearly 100 families in the Phelps County area and provide them with a Thanksgiving meal they wouldn’t otherwise have,” said Tina Davis, director of GRACE.

Davis noted that any of the leftover boxes can be used at Christmas for families who need assistance during the holidays.

To learn more about how to do­nate or volunteer with GRACE, please call 573-368-5577.