Browse Category: Services

PCRMC Valet blog

Valet Service Now Offered at Delbert Day Cancer Institute, Medical Office Building

Even before patients step inside the Delbert Day Cancer Institute (DDCI), Phelps County Regional Medical Center (PCRMC) tries to make their experience better as they drive up to the building.

With the opening of the DDCI came a free valet service available to patients along with their families, guests and visitors. PCRMC has partnered with Towne Park for the service.

Rob Koppenhoefer, account manager with Towne Park, said he and four guest service associates provide the valet service, which is available Mondays through Fridays from 8 a.m. to 5 p.m. at the DDCI and the Medical Office Building.

A patient or guest who wants to use the valet service can drive up to the buildings, and a guest service associate will give the driver a valet slip before parking his or her vehicle.

The driver then holds onto the slip and once his or her appointment or visit is finished, the driver gives the valet slip to the guest service associate, who will bring the parked vehicle back to the driver.

Koppenhoefer and the guest service associates also assist patients and guests with wheelchairs, walkers and other equipment. They help open doors and direct them to the registration desk or appropriate location.

“On average, we probably open close to 1,000 doors a week and greet about 1,000 people a day,” Koppenhoefer says.

“We just want to brighten people’s days. We are the first and last face they see during their guest experience, so we are always smiling,” Koppenhoefer says.

People may tip the guest service associates, if they wish, but it is not required.

Koppenhoefer says he and the guest service associates have had positive reactions from patients and guests so far. “We’re there to help them,” he says.

The valet service began at the DDCI on January 9, 2017, and at the PCRMC Medical Office Building on December 1, 2016.

DDCI Photo

PCRMC Delbert Day Cancer Institute to See First Patients January 9

The Phelps County Regional Medical Center (PCRMC) Del­bert Day Cancer Institute (DDCI) is scheduled to open and start seeing its first patients this Monday, January 9, 2017.

The $43 million, four-story, 100,000-square-foot cancer center represents a major investment in Rolla, Missouri, and surrounding communities. The opening of the DDCI is an historic event that will forever change the face of cancer care in south-central Missouri.

Six years ago, PCRMC first announced the creation of the cancer institute named after Dr. Delbert Day, curators’ professor emeritus of ceramic engineering at Missouri University of Science and Technology in Rolla, Missouri.

Dr. Day’s son and daughter-in-law, Ted and Kim Day, provided the “seed gift” for the cancer institute.

Additionally, the community raised $7 million during a successful capital campaign to help construct the DDCI. A total of 1,170 businesses, organizations and individuals contributed to the cancer treatment facility.

“Ted and Kim Day lit the fuse,” Dr. Day said but added that the community “provided the fuel to get us where we are today.”

“When a community gets behind a project such as this, great things are bound to happen,” said PCRMC CEO Ed Clayton. “The Delbert Day Cancer Institute is something that we hope you, our community, are very proud of.”

PCRMC has been offering cancer care services for over three decades, but what makes the DDCI so special is that “we can integrate the care that we currently offer in several places under one roof,” said PCRMC Director of Radiation Oncology Christopher Spencer, MD. “These services will all be streamlined in a central, convenient location.”

An additional 520 patients can be treated each year at the DDCI.

This cancer institute features modern, state-of-the-art equipment and uses the latest in cancer treatment technology to help people living with cancer.

PCRMC purchased a Varian TrueBeam linear accelerator, which can deliver radiation with speed and accuracy to treat cancer.

The DDCI also has a new Siemens PET/CT (positron emission tomography/computed tomography) scanner, which uses small amounts of radioactive material and X-rays to scan the body to obtain information about cells and tissues that may be cancerous.

In addition, the DDCI offers chemotherapy services, radiation oncology, medical oncology and hematology care, imaging services, an infusion center, a new pharmacy, cancer rehabilitation, genetic counseling, nurse navigator services, social services, a cancer resource center, dietary support, spiritual support, a wig and bra fitting boutique and more.

While the cancer center is an architectural masterpiece as seen from the outside, it is the care providers, staff, employees and volunteers who will bring the true, exceptional care to cancer patients inside the building.

At the DDCI, patients will receive world-class cancer care, close to home, so they do not have to travel far for their treatments and therapies.

Cancer patients will be served by a team of radiologists, medical and radiation oncologists, general surgeons, pathologists, urologists, pulmonologists, palliative and supportive care physicians, gynecologists, otolaryngologists as well as nursing staff, social workers, dietitians and many others.

The DDCI is nationally accredited by the Commission on Cancer of the American College of Surgeons.

To learn more about the DDCI, visit the cancer center located at 1060 West 10th Street, Rolla, Missouri, call 573-458-3324 (DDCI) or go online to pcrmc.com.

Blog Template 01

PCRMC Now Offering Platelet-Rich Plasma Injections

Patients who suffer from various joint injuries now have a new treatment option available to them at Phelps County Regional Medical Center (PCRMC). The low-risk medical procedure, which only takes about a half hour, may postpone the need for surgery, according to the PCRMC Orthopedics Group.

A platelet-rich plasma (PRP) injection is a treatment used for a variety of common orthopedic conditions. PRP injections offer an alternative to surgical interventions.

“It may help avoid surgery down the road,” says PCRMC Orthopedic Surgeon Michael Potter, MD. “It may put off a knee replacement surgery.”

The injections can be used for patients with conditions including tennis elbow, plantar fasciitis, sprained knees, chronic tendon injuries and acute sports injuries, such as ligament and muscle injuries.

Additionally, PRP has been used in outpatient settings to treat common overuse conditions including Achilles tendonitis, rotator cuff tendonitis and patellar tendonitis.

This service is being offered to patients at PCRMC on a cash-only basis for $375. This procedure is not covered by most insurance companies or Medicare.

The entire process takes about 20 to 30 minutes and can be done in the PCRMC Orthopedics office located in the PCRMC Medical Office Building, 1050 West 10th Street, Rolla, MO.

In November 2015, PCRMC Orthopedics care providers performed the first PRP injection on a patient at PCRMC.

PRP is obtained from the patient who is being treated. During the procedure, about 15 mL of the patient’s blood is drawn from a vein in his or her arm.

The patient’s blood is then placed in a specialized centrifuge, a machine that spins at a high speed to separate the different types of blood cells. The care provider then extracts the platelet-rich portion of the blood and injects this into the area of the patient’s injury.

The main benefits of PRP are thought to be caused by growth factors released from the patient’s blood platelets. Growth factors are chemicals that signal the body to initiate a response to remedy the injury.

“There’s minimal risk,” Dr. Potter says about PRP injections. Dr. Potter notes that whenever a needle is inserted through a patient’s skin, infection can occur.

PRP injections are not recommended in individuals with bleeding disorders, those taking anti-coagulation (blood-thinner) medications or people who have cancer, active infections or are pregnant.

For more information about PRP or to schedule an appointment, call the PCRMC Orthopedics Group at 573-364-5633 (KNEE).

diabetes

November Is National Diabetes Month

November is National Diabetes Month, and Phelps County Regional Medical Center (PCRMC) is encouraging the public to learn more about this disease that affects over 29 million people in the U.S.

Diabetes is a disease in which the body does not produce enough insulin or properly use insulin. The cause of diabetes is unknown, but diabetes can lead to blindness, heart disease, strokes, kidney failure and amputations.

According to the American Diabetes Association, at least 1 in 3 people will develop type 2 diabetes in their lifetime. About 1.4 million Americans age 20 and older are newly diagnosed with diabetes each year.

Approximately 1.25 million Americans have type 1 diabetes. It’s not just adults who can get diabetes. In fact, approximately 208,000 people younger than age 20 have diabetes.

Diabetes also remains the seventh leading cause of death in the U.S. as of 2010. Diabetes is the primary cause of death for 69,071 Americans each year.

PCRMC provides many resources and educational opportunities for people diagnosed with diabetes along with their families and caregivers.

The Diabetes Outpatient Clinic at PCRMC, which is fully accredited by the American Diabetes Association, has the tools you need to manage your diabetes and enjoy life. Patients must be referred to the clinic by their primary care provider.

The Diabetes Outpatient Clinic is located at the PCRMC North Entrance, 1000 West 10th St., Rolla. There also are outpatient clinics Tuesday evenings only at Forest City Medical Practice, 1000 North Jefferson St., in St. James and Thursdays only at the Waynesville Medical Plaza, 1000 GW Lane St., in Waynesville.

In addition, PCRMC offers a free diabetes support group on the first Saturday of each month (except for January and July) from 10 a.m. to noon in Private Dining Room 2 near the cafeteria at PCRMC in Rolla. For more information about this support group, call 573-458-7697 or visit pcrmc.com.

IMG_7255

PCRMC Auxiliary Named Auxiliary of the Year

The Phelps County Regional Medical Center (PCRMC) Auxiliary & Volunteer Services was named an Auxiliary of the Year by the Missouri Association of Hospital Auxiliaries (MAHA).

The MAHA Auxiliary of the Year Award recognizes outstanding contributions of Missouri hospital auxiliaries and acknowledges the value of volunteerism to individuals, organizations and communities.

The PCRMC Auxiliary was the Category 3 winner of the award, meaning it won out of all auxiliaries at hospitals with 101 to 300 licensed beds.

According to the Missouri Hospital Association, there are 18 hospitals in Category 3 and a total of 73 hospitals that are MAHA members.

A group of nearly 40 PCRMC Auxiliary members and staff took a USA Tours bus from Rolla to Osage Beach, Missouri, on Thursday, November 3, 2016, to receive their award presented at a luncheon during the Missouri Hospital Association’s 94th Annual Convention and Trade Show.

The recent Auxiliary of the Year award recognized hospital auxiliaries for outstanding service between June 1, 2015, and May 31, 2016.

“We are very honored that Missouri Hospital Association has chosen us,” said Linda Mitchell, president of the PCRMC Auxiliary. “Without each and every one of our volunteers, this award would not be possible.”

“Great things are possible when we work together,” said Tina Pridgeon, director of the PCRMC Auxiliary.

“They do a fantastic job. This award is well deserved by the Auxiliary,” said PCRMC CEO Ed Clayton.

The PCRMC Auxiliary & Volunteer Services organization has 217 members, and between June 2015, and May 2016, they volunteered more than 23,960 hours within the hospital and in the community.

Also during that time period, the PCRMC Auxiliary contributed a total of $107,783.76 to the hospital and community. That includes $53,511.76 in funds to the hospital, $30,277 toward hospital equipment purchases and $16,000 in scholarships to students pursuing health careers.

The PCRMC Auxiliary embraced the Missouri Association of Hospital Auxiliaries state project of “deep vein thrombosis” awareness, holding educational events and providing materials for staff and the public.

In March 2016, the Auxiliary celebrated the 10th anniversary of the “Happy Hauler” patient shuttle service that is supported by the Auxiliary.

PCRMC Auxiliary & Volunteer Services previously won the Auxiliary of the Year award in 2006.

To learn more about becoming a volunteer or a member of the Auxiliary, call Tina Pridgeon, director of PCRMC Auxiliary & Volunteer Services, at 573-458-7939.